WHAT YOU WILL LEARN
- Gain skills required to succeed in an entry-level IT job
- Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
- Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
- Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
About this Professional Certificate
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Prepare for a career in the high-growth field of IT, no experience required. Get professional training designed by Google and get on the fast-track to a competitively paid job.
Over 5 courses, learn in-demand skills that prepare you for an entry-level job. At under 10 hours per week, you can complete the certificate in less than 6 months.
Since the IT Support Certificate launched in 2018, 82% of graduates have reported a positive career outcome like a new job, promotion, or raise within 6 months.¹
If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate.
Check out all Google Career Certificates here. Now INR 1086/month The certificate can be completed in less than 6 months of part time study.
¹Coursera Learner Outcome Survey, all time for Google IT Support Certificate. Data is collected via on-platform surveys or email and is cumulative from 1/18 – 1/21.
Applied Learning Project
This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace.
The content is highly interactive and exclusively developed by Google employees with decades of experience in IT.
Through a mix of videos, assessments, and hands-on labs, you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security — foundational IT skills required for an entry-level job.
Your skills will include: Network protocols, cloud computing, Windows operating system, Linux command line, systems administration, encryption algorithms and techniques, and more.
Learn concrete skills that top employers are hiring for right now.